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Interlibrary Loan (ILL)

A guide to interlibrary loan at Middlbeury Libraries

ILLiad Status Decoder

Awaiting Conditional Processing A potential lender has a question or information about your request. We will respond to the potential lender.
Awaiting Copyright Clearance Your request must be reviewed to determine if we are automatically granted copyright clearance, or if fees need to be paid. Middlebury cover these fees.
Awaiting Customer Contact Your material has arrived and is almost ready! The ILL Department has a few more steps before they can email you. This process is usually completed very quickly.
Awaiting Post Receipt Processing

Your item has been received by the ILL Department, and we will soon begin processing your material for pickup.

Awaiting Unfilled Processing Your material was sent to potential lenders, but none were able to fill your request. We will continue to try other libraries (up to 15).
Awaiting User Clearance Your material has arrived, but we cannot process it for your retrieval until your account is cleared. The most common reason for a blocked account is an extremely overdue item that is still checked out to you. Once you return your overdue items, your account will be cleared, and we can get this material ready for you to pick up.
Cancelled by Customer The customer (you) have cancelled this request and no longer needs the item.
Cancelled by ILL Staff Sometimes the ILL Department will cancel a request. Reasons for this could be issues with obtaining copyright permission, poor citations/not enough information, or that the information for the item cannot be found in OCLC (Online Computer Library Center). You should receive an email explaining the reason why your request was cancelled. Feel free to contact the ILL Department at or 802-443-5498 for further clarification if needed.
Checked Out to Customer Also listed as "Available to Patron/Checked Out to Customer"  It may be waiting for you at Circulation or already in your possession The due date is listed on your ILLiad account.
Delivered to Web Your article request has been posted to your ILLiad account under "Electronically Received Articles." You must view, download, and/or print this document within 30 days before it expires automatically.
Request Finished The request process has been completed. Requests with this status are archived under "Completed Requests," should you need to reference your citation.
Request Sent We have processed your request and sent it to potential lending libraries.

Thanks to University of Oregon Libraries for compiling the original list!